Every channel.
One conversation.
Email, SMS, the resident portal and an AI-answered phone line, unified into a single thread per request. The AI drafts the replies and waits for you before they reach a tenant.
Supported Channels
Full-length professional replies with subject lines and formatting.
SMS
Concise, mobile-optimized messages under 160 characters.
Portal & In-App
Notifications and threads tenants see in the resident portal and mobile app.
Voice
An AI-answered phone line that picks up, captures the issue, and files it as a ticket.
Communication built for property teams
Unified Thread Per Request
No matter which channel a tenant uses, every message on a given request lives in one conversation thread. No more digging through inboxes.
- Email, SMS, portal and voice in one view
- Chronological message history with delivery status
- Inbound tenant replies auto-routed to the right thread
- Tenant can respond on any channel — it all connects
Unified Thread Per Request
AI-Drafted Replies
Whichever channel a tenant uses, the reply draft is already shaped for it — SMS-short or email-detailed — and by default it waits for a human before it sends.
- Context-aware drafts that understand the history
- Tone and length adapted per channel automatically
- One-click approve or edit before sending
- Every send audited — including any you opt in to auto-send
AI-Drafted Replies
Incoming Message Handling
Tenant calls, SMS and email are automatically ingested, matched to the right thread, and surfaced to your team for review.
- Inbound SMS, email and voice all captured automatically
- Auto-match to existing maintenance threads
- Urgency detection runs on every inbound message
- Fair-housing and compliance risk flagged for a human before anything sends
Incoming Message Handling
Stop losing tenant messages.
Every conversation, every channel — one place, with AI doing the heavy lifting.